Shipping & Returns
Shipping
Every Chippin Balls order is printed and shipped on demand from our print partners in the U.S. Here's what to expect.
Production time
Most items are made fresh after you order. Standard production takes 2–5 business days before shipping out.
Delivery time
- U.S. orders: 3–5 business days after production
- International orders: 7–14 business days after production
Total estimated delivery: typically 5–10 business days domestic, 10–20 business days international.
Tracking
You'll get a shipping confirmation email with a tracking link as soon as your order is on its way.
Lost or stuck packages
If your tracking hasn't updated in 7+ days or your order arrives damaged, email hello@chippinballs.com with your order number and we'll make it right.
Address accuracy
Please double-check your shipping address at checkout. Packages returned due to incorrect addresses may incur a re-shipping fee.
Returns & Exchanges
Every piece is made-to-order, but we still want you stoked on what shows up. Here's how we handle returns and exchanges.
Misprints, defects, or damaged items
If your item shows up with a printing defect, manufacturing flaw, or shipping damage, we'll replace it free of charge. Email hello@chippinballs.com within 30 days of delivery with:
- Your order number
- Clear photos of the issue
We'll send a replacement or refund — your choice.
Wrong size or change of heart
Because every item is printed fresh, we can't accept returns for sizing or buyer's remorse. Please check the size guide before ordering.
That said — if you're stuck between sizes or unsure about fit, message us before you buy. We'll help you choose.
Refund processing
Approved refunds are issued to the original payment method within 5–10 business days.